Your name is one of the most important parts of your business, so protecting it is key. Show your customers that you take their satisfaction seriously with brand reputation monitoring.
We protect your brand as if it were our own!
✓ We quickly respond to posts on your behalf
✓ We directly address criticism and negative reviews
✓ We help protect your brand’s good name
What is reputation management?
Your name is the most important part of your business! One negative comment left on a public site without any response from you can be very damaging to your brand. This is an age where everyone looks at online reviews to determine where they’ll bring their patronage. If your online review pages are filled with unaddressed negative comments and reviews, this can reflect poorly on your business.
Why is reputation management important?
When negative or critical comments are left to languish without a response from your business, it can set a negative tone. Potential clients or customers may see this as a sign that you won’t care about their experience or are difficult to contact. Protecting your business’ good name should be a top priority, so make sure you are always on top of your reviews by hiring a virtual assistant to manage them for you!
How can we help?
With our brand reputation monitoring services, you can rest assured that any and all comments across all online review platforms will be responded to in a timely manner. It is very important to promptly respond to all comments, both positive and negative. This kind of online service and support shows your customers that you are approachable and always want to hear what they have to say, even if their review didn’t put you in the best light.
Services we provide:
- Google alert monitoring
- Social media monitoring
- Responding on your behalf
- Outreach for comment removal
- Audit of current online presence
What to expect?
✓ A cohesive online presence: We optimize online bios that represent you and your business in a positive light.
✓ Constant monitoring: We watch out for any negative feedback online, informing you about it immediately.
✓ Immediate action: When alerted to a negative comment, we act swiftly and resolve the issue immediately.
✓ Continued support: We work diligently to help you build a great online reputation and keep it that way!
Still unsure? Check out what some of my clients say about our reputation management services.
“As soon as I partnered with Jennie, I felt a wave of relief rush over me. She stepped right in, helping me tweak my new website and organize and implement a great social media strategy.”
Amazing! That’s a word I’ve said a lot since I started working with Jennie. I don’t know how she does it but she always hits the mark – whether it’s tweaking something on my website, helping me build my online presence through LinkedIn, Twitter, Instagram, and Facebook, or editing blog posts. She always seems to know just what’s needed and how to do it.
Before working with Jennie, I had been struggling for months to figure out the technical side of my business on my own. I had questions like, “How do I integrate AWeber into my WordPress site?”, “How do I create cool memes and share them on Facebook and Twitter?”, or, “How do I post my blogs on multiple social media channels and still have time in the day to build my business?” As soon as I partnered with Jennie, I felt a wave of relief rush over me. She stepped right in, helping me tweak my website and organize and implement a new social media strategy.
Today, I have a greater capacity to focus on doing the work that I love without feeling stressed out. Jennie has helped me grow my presence on LinkedIn and exponentially increase my reach through Twitter and Facebook.
What really amazes me is Jennie’s attention to detail, her comprehensive follow-up, and her ability to tap into my essence and perfectly write in a voice that’s aligned with who I am. It’s not just about having an online presence, it’s about letting my voice be heard and Jennie has been an integral part of this journey.”
+ Jenna Stoliker | Center for Conscious Leadership, LLC
“If you’re looking for a rock star virtual assistant to provide support for your business, I highly recommend you connect with Jennie!”
“If you’re looking for a rockstar VA to provide support for your business, I highly recommend you connect with Jennie! I am very impressed by the level of support Jennie has provided me. I love the fact that she has extensive experience working with both coaches and online marketing. Her response time and turnaround are fantastic, but she’s also professional, fun, and easy going. I’m already recommending her to all of my colleagues!”
+ Bianca Filoteo | Online Video Marketing & Visibility Mentor, BiancaFiloteo.com