Your name is the most important part of your business! A negative comment left on a public site without any response from you can be very detrimental to the success of your business in an age where everyone looks at reviews to determine where they’ll bring their patronage. With our brand reputation monitoring services, you can guarantee that any and all comments across all platforms will be responded to in a timely manner. It is very important to respond to all comments–positive or negative, because this shows your customers that you are approachable and want to hear what they have to say, even if it isn’t always in the best light.
When these sorts of comments get left to languish, it sets a negative tone. Potential clients or customers may see this as a sign that you don’t care about their experience or are difficult to get a hold of. Protecting your business’ good name should be a top priority, as it is just as much a part of your brand as any other impression you leave online.
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Still unsure? Check out what some of my clients say about my virtual assistant services.
“Before working with Jennie I had no social media and internet marketing strategy nor presence. Thanks to her, I now have these. She has helped me to exponentially grow my presence on LinkedIn, Twitter, and Facebook. She has also helped me to develop an email subscriber list, create marketing launches, update/maintain my website and write regular social media posts. Thanks to her, my social media and online marketing is on auto-pilot and she handles all of the details and time-lines to that I don’t have too! She also helps me in many other aspects of my business including administration and client relations. She is a dream to work with – proactive, responsive, and diligent! Her work is top notch and I’m grateful to her for all the help she gives me! Thanks to her contributions to my business, I have been able to double my revenue and better serve my clients.”