Is there anything worse than having a bad customer service experience during the holidays? The holidays are packed with stressful situations. You need to get everything at work finished before the holidays start. You need to buy presents. You need to decorate. And you need to go to all of those wonderful social occasions you’re invited to! Earlier this week, I got a quick reminder of how important good customer service is over the holidays. I had ordered a very special holiday gift for my husband that was supposed to arrive on Monday. Wednesday morning, two days later, I awoke…