5 Ways to Wow with Your Client Onboarding + Free Workbook

By Jennie Lyon / May 18, 2021
JLVAS New Blog Images-5 ways to wow client with onboarding

I’m a huge believer in going the extra mile to “WOW” my clients. And it all begins in the first interaction I have with them: the client onboarding! It goes back to the earliest days of marketing, before I started this business! In highschool I was a manager at Nordstrom. Yes, highschool! As you can imagine being the youngest manager at Nordstrom made me really, really want to shine!  While I wasn’t wowing clients but instead customers, it was a huge deal to me! I wanted every customer to feel like LITERALLY the most important person in the world, and…

Read More

6 Steps to Creating an Onboarding System that Wows Your Clients!

By Jennie Lyon / August 6, 2019

Congratulations, you’ve landed the client of your dreams! Now the trick is to keep them!  Being a small business owner is a series of ups and downs. One minute, you’re on top of the world, doing the work you want to do with tons of clients. The next minute, some of those clients drop off, leaving you scrambling to find new ones. (Unless of course, you are ALWAYS marketing in the background!)  However, at times, it can be like the world’s most un-fun roller coaster. As you gain more experience. You realize that the trick is to build up a…

Read More