Business Services

It’s often the small administrative stuff that can overwhelm you. Is your inbox overflowing? Is your online calendar a mess? Is your voicemail box full? Let us take care of the daily grind and streamline things at your business so you can focus on the big picture!

We take care of the small stuff so you can focus on the big picture!

We set up and organize all parts of your business
We simplify your onboarding process for new clients and team members
We create operations, team, and client manuals
We streamline processes at your business
We take care of meeting and appointment scheduling and management
We proofread and copyedit your documents and content
We do transcriptions of webinars, podcasts, or other audio
We set up calendar management solutions
We help you research whatever you need, what the topic!
We help manage your customer relationships
We put a personal, friendly “face” on your business
We provide a VIP experience for clients
We deliver expert-level customer service

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What are administrative services?

Business owners are busy. It sounds almost funny to put that plainly, but it’s very true. Running a business is hard work, especially if you’re going it alone. There are countless tasks, big and small, that fill every available hour in the day and beyond. You’d probably like to spend your days focusing on finding new customers, working on bigger projects, and all the other aspects of your work that inspired you to go into business for yourself. Unfortunately, the urgency of your endless little to-do list tasks and your overflowing inbox seem to eat up all your time and energy.

This is a common problem for all small business owners, but one that is easily fixed. You simply need more help! You need someone to handle all of the daily grind of your work, all of the little tasks that take up hours of your day. Many small businesses can’t afford to hire a full-time assistant or other staff, but there is a perfect solution available that will help you regain your time and productivity: Hire a virtual assistant!

Why are administrative important?

If you dream of focusing on the areas of your business you actually enjoy or notice that parts of your business are falling through the cracks, it’s time to call in a virtual assistant to handle your administrative tasks. I offer a wide array of business services to help your business get stuff done.

Is your complex onboarding process scaring away clients? Let us streamline it and make get new customers into your system as fast and painlessly as possible! Is your daily schedule a disorganized disaster? Let us take care of organizing and maintaining it so your appointments and meetings are always in order! Worried that your professional documents might have tiny errors in spelling or grammar? Let us proofread and copyedit before you send them out!

If you have any small, repeated tasks on your to-do list that you don’t have to take care of personally, you can hand them over to a virtual assistant. When you partner with me, you’re placing your daily tasks in the hands of an experienced administrator who truly cares about the success of your business. Plus, partnering with a virtual assistant saves you tons of time, energy, and money in the long run, providing a solid foundation on which to build your business.

How can we help?

As the owner, you’re the driving force that pushes your small business forward. You just don’t have the time to handle everything. But once those annoying little tasks are out of the way, you can focus your talents on the parts of your business that nobody else can do. You have the expertise necessary to handle the challenging, rewarding side of running your business. With fewer interruptions during your day, you’ll get more accomplished, feel more productive, and have less stress. If you feel like you’re a low-level employee at your own business, hire a virtual assistant to start feeling like you’re the boss again!

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Administrative Services We Provide

  • Procedure document creation
  • Operations manual creation
  • Meeting and appointment scheduling
  • Calendar management
  • Email inbox management
  • Physical mail management
  • File management via Dropbox and Google Drive
  • Toll Everywhere creation and implementation
  • Product launch management
  • Real estate virtual assistant services
  • Slide creation and design
  • Transcription
  • Harvest time tracking
  • Podcast submissions
  • Resumes/CV creation
  • iTunes channel setup
  • Press release writing and distribution
  • Proofreading and copyediting
  • Creating templates, checklists, and spreadsheets
  • Creating PowerPoint presentations
  • Creating monthly reports (invoicing, marketing, activities, tracking)
  • Filing taxes
  • Booking speaking engagements
  • Tracking coaching hours
  • Document conversion
  • Data entry
  • Direct mailings
  • Virtual phone system setup
  • Voicemail greeting creation
  • Adobe Photoshop editing
  • Video and audio editing
  • Payment and refund processing
  • Processing, shipping and tracking orders and inventory
  • Event planning
  • Travel coordination
  • eBay sales assisting
  • Form creation and integration
  • Microsoft office suite
  • Webinar setup
  • Video conferencing
  • Call tracking integration
  • Article submissions
  • Research projects
  • Amazon Associates setup
  • Simple Practice setup and management

Client Care Services

  • Online client care (email, chat, social media)
  • Offline client care (inbound/outbound sales, prospect calls, follow up calls, customer service, technical support calls)
  • Virtual phone system setup and implementation
  • Physical phone system setup and implementation
  • Custom main and voicemail greeting creation and uploads
  • Potential employee interviews/screenings

Calendar Management Services

  • Research for blogs and infographics
  • Research for eBooks
  • New product development research
  • Customer research
  • Competitor research

Research Services

  • Research for blogs and infographics
  • Research for eBooks
  • New product development research
  • Customer research
  • Competitor research

Ready to get started?

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What to Expect

✓ Streamlining: I take the processes you already have in place and simplify and optimize them.
✓ Small business knowledge: I know what it’s like to be a small business owner because I am one!
✓ Responsiveness: I respond quickly to any requests, especially in cases of emergency.
✓ Automation: We create automation systems that will take care of things without you having to lift a finger.
✓ Expert advice: I know how to optimize things around the office and can help figure out the tasks you can hand off.

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Still unsure? Check out what some of our clients say about our administrative services!

Carter Oosterhouse"Working with Jennie has streamlined our company and easily made us more efficient. It’s always important for me to let the professionals do what they do best and get out of the way. Jennie has instilled a trust factor for our company, which lets us put our focus in other areas."

CARTER OOSTERHOUSE is one of America’s most recognized lifestyle experts. Having carried many popular television series ranging from Trading Spaces and Red and Hot & Green to Million Dollar Rooms and Celebrity Motor Homes. Most recently, Carter played host to FYI’s Rowhouse Showdown and will be co-hosting ABC’s hit primetime series, The Great Christmas Light Fight.

“Jennie’s digital marketing experience, combined with her excellent organizational skills, is a win-win for any small business. In fact, her social media efforts resulted in a 280% increase in email signups for my website!”

JULIE REVELANT is a health journalist and healthy school lunch advocate who teaches parents how to raise healthy kids who crave healthy food.

Fran Bishop Headshot"Jennie brought us fresh new marketing ideas to keep things moving and looking good on social media and the web. Her process is efficient, quick, and turn-key. Now, people understand exactly what we do and HOW WELL we do it before coming to the website. It's no longer an uphill battle to make a sale. Jennie's excellent eye for detail and content support is, no doubt, a key driver for this outcome.

FRAN BISHOP of Aerobodies helps companies maximize their profits and strategic investments in human performance programs and wellness facilities.

“I am blown away. I seriously wanted to cry when I saw what an amazing job Jennie did for me (and for my clients) in such a short time. All of the content was fantastic, with no further edits required. ‘Thank you’ isn’t sufficient. I’m truly impressed and so grateful I found her.”

CHRISTINE HAKKOLA of Build Your Private Practice teaches therapists and counselors the precise steps to launch their private practice, attract dedicated clients, and simplify their business operation to create ease, flexibility, and financial security.

“I am so happy I hired Jennie! She’s a genius at what she does, allowing me to focus on what I’m good at, the fun, creative parts of being an entrepreneur. Every time I slide a task off my plate onto Jennie’s, she gets it done so quickly and efficiently that I’ve increased my own momentum. As a result, things are finally taking off in my business!"

SUMMER TURNER helps introverted womanpreneurs who want a life and business of ease in flow in spiritual, personal, and financial alignment.

“Jennie is my secret sauce! The startup phase of my new business was overwhelming me. I knew I needed a social media presence but did not know where to start or have the time to maintain it. Jennie has been awesome to work with! She created a wonderful digital presence for me online through my blog, Facebook, and Twitter. She keeps everything planned, scheduled, and maintained. I am amazed at how well she has gotten to know me and my business. She’s even able to write in “my voice”. Whenever I have had a few ideas I’d like to incorporate into my site, she would integrate them beautifully. This has been a huge help to me and allows me to serve my clients better and work on growing my business.”

STEPHANIE KATHERINE is a guide and mentor who empowers and provides ongoing support and guidance to set goals and make sustainable changes that improve health and happiness.

“Jennie is a dream to work with – proactive, responsive, and diligent! Her work is top-notch, and I’m grateful to her for all the help she gives me! Thanks to her contributions to my business, I have been able to double my revenue and better serve my clients.”

JENNIFER BROWN of Successful Culture International is a business-focused human resources leader who knows that a business is only as strong as its people. Her goal is to provide thoughtful, specialized, and appropriate business solutions to challenging HR, leadership and organizational development issues.

Ready to get started?

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