Reputation Management

Your name is one of the most important parts of your business, so protecting it is key. Show your customers that you take their satisfaction seriously with brand reputation monitoring.

We protect your brand as if it were our own!

We monitor online reviews of your business (Google, Yelp, Trip Advisor, Medical Review Sites)
We quickly respond to posts on your behalf
We directly address criticism and negative reviews
We help protect your brand’s good name

or call

What is reputation management?

Your name is the most important part of your business! One negative comment left on a public site without any response from you can be very damaging to your brand. This is an age where everyone looks at online reviews to determine where they’ll bring their patronage. If your online review pages are filled with unaddressed negative comments and reviews, this can reflect poorly on your business.

Why is reputation management important?

When negative or critical comments are left to languish without a response from your business, it can set a negative tone. Potential clients or customers may see this as a sign that you won’t care about their experience or are difficult to contact. Protecting your business’ good name should be a top priority, so make sure you are always on top of your reviews by hiring a virtual assistant to manage them for you!

How can we help?

With our brand reputation monitoring services, you can rest assured that any and all comments across all online review platforms will be responded to in a timely manner. It is very important to promptly respond to all comments, both positive and negative. This kind of online service and support shows your customers that you are approachable and always want to hear what they have to say, even if their review didn’t put you in the best light.

Ready to get started?

or call

Reputation Management Services We Provide

  • Google alert monitoring
  • Social media monitoring
  • Responding on your behalf
  • Outreach for comment removal
  • Audit of current online presence

Ready to get started?

or call

What to Expect

✓ A cohesive online presence: We optimize online bios that represent you & your business in a positive light.
✓ Constant monitoring: We watch out for any negative feedback online, informing you about it immediately.
✓ Immediate action: When alerted to a negative comment, we act swiftly and resolve the issue immediately.
✓ Continued support: We work diligently to help you build a great online reputation and keep it that way!

Ready to get started?

or call

Still unsure? Check out what some of our clients say about our reputation management services.

Carter Oosterhouse"Working with Jennie has streamlined our company and easily made us more efficient. It’s always important for me to let the professionals do what they do best and get out of the way. Jennie has instilled a trust factor for our company, which lets us put our focus in other areas."

CARTER OOSTERHOUSE is one of America’s most recognized lifestyle experts. Having carried many popular television series ranging from Trading Spaces and Red and Hot & Green to Million Dollar Rooms and Celebrity Motor Homes. Most recently, Carter played host to FYI’s Rowhouse Showdown and will be co-hosting ABC’s hit primetime series, The Great Christmas Light Fight.

“Jennie’s digital marketing experience, combined with her excellent organizational skills, is a win-win for any small business. In fact, her social media efforts resulted in a 280% increase in email signups for my website!”

JULIE REVELANT is a health journalist and healthy school lunch advocate who teaches parents how to raise healthy kids who crave healthy food.

Fran Bishop Headshot"Jennie brought us fresh new marketing ideas to keep things moving and looking good on social media and the web. Her process is efficient, quick, and turn-key. Now, people understand exactly what we do and HOW WELL we do it before coming to the website. It's no longer an uphill battle to make a sale. Jennie's excellent eye for detail and content support is, no doubt, a key driver for this outcome.

FRAN BISHOP of Aerobodies helps companies maximize their profits and strategic investments in human performance programs and wellness facilities.

“I am blown away. I seriously wanted to cry when I saw what an amazing job Jennie did for me (and for my clients) in such a short time. All of the content was fantastic, with no further edits required. ‘Thank you’ isn’t sufficient. I’m truly impressed and so grateful I found her.”

CHRISTINE HAKKOLA of Build Your Private Practice teaches therapists and counselors the precise steps to launch their private practice, attract dedicated clients, and simplify their business operation to create ease, flexibility, and financial security.

“I am so happy I hired Jennie! She’s a genius at what she does, allowing me to focus on what I’m good at, the fun, creative parts of being an entrepreneur. Every time I slide a task off my plate onto Jennie’s, she gets it done so quickly and efficiently that I’ve increased my own momentum. As a result, things are finally taking off in my business!"

SUMMER TURNER helps introverted womanpreneurs who want a life and business of ease in flow in spiritual, personal, and financial alignment.

“Jennie is my secret sauce! The startup phase of my new business was overwhelming me. I knew I needed a social media presence but did not know where to start or have the time to maintain it. Jennie has been awesome to work with! She created a wonderful digital presence for me online through my blog, Facebook, and Twitter. She keeps everything planned, scheduled, and maintained. I am amazed at how well she has gotten to know me and my business. She’s even able to write in “my voice”. Whenever I have had a few ideas I’d like to incorporate into my site, she would integrate them beautifully. This has been a huge help to me and allows me to serve my clients better and work on growing my business.”

STEPHANIE KATHERINE is a guide and mentor who empowers and provides ongoing support and guidance to set goals and make sustainable changes that improve health and happiness.

“Jennie is a dream to work with – proactive, responsive, and diligent! Her work is top-notch, and I’m grateful to her for all the help she gives me! Thanks to her contributions to my business, I have been able to double my revenue and better serve my clients.”

JENNIFER BROWN of Successful Culture International is a business-focused human resources leader who knows that a business is only as strong as its people. Her goal is to provide thoughtful, specialized, and appropriate business solutions to challenging HR, leadership and organizational development issues.

Ready to get started?

or call