Technical Support

Does the idea of sitting on hold with tech support give you a stress headache? What if you had someone who could handle all your marketing tech needs FOR you? That’s what you get with a virtual assistant team!

We'll help troubleshoot and fix the problems you are having with your tech to keep your small business running smoothly!

We take care of all your website support needs
Can't figure out how to integrate some of your systems?
We work support in the background during your webinars
We can help you learn how to use common marketing tools
Falling down the rabbit hole of what systems to choose?
Can't get your systems to do what you need?

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Why do you need tech support?

Because sometimes, things just don’t work as they should!

Trying to troubleshoot a tech issue is always a major headache, even on the best of days. No one likes to be stuck on hold with a stranger when you have better things to do!

But when you have a VA working tech support for you, all of that stress goes away because you know that you will have an expert working the problem while you continue with your day. No need to book hours off for long phone calls! Instead, just explain the problem to us, and we will work until it's fixed!

Website down?

When something goes wrong with a website, the solution might not be immediately obvious if you don’t have experience with the backend. That’s the technical stuff going on behind the scenes! Sometimes, you need someone with website building experience to go in and fix problems beyond the scope of most small business owners. All you need to do is show us the issue with your site, and we can log in to fix it for you!

Webinar support on the fly

When you are delivering a webinar, your focus should be 100% on your presentation. Trying to multitask by interacting with your attendees and managing tech issues at the same time could hurt the success of your webinar. That’s why you always want someone in the background who is “stage managing” everything, invisibly handling all your tech problems for you.

How can we help?

As a digital marketing professional, I’ve worked in the background for years, helping my clients fix their biggest tech problems.

Not only do I have extensive experience building and maintaining websites, but I also know how to fix them! If you need someone to take care of your webinar attendees while you’re in the spotlight, I’m your go-to!

Even more than that, I have a skilled team of people behind me with experience in graphic design, copywriting, social media, programming, audio editing, and much more. If I don’t know how to fix your specific tech problem, chances are they will!

And worst case, if I don’t have the answers for you, I won’t rest until I find them (even if that means I need to wait on hold for tech support for you)!

So, if you are looking for personalized technical support with your website, webinar, or other digital marketing tools, please feel free to contact us today!

Ready to get started?

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What to Expect

✓ Expert knowledge: I've owned a successful small business for nearly 20 years.
✓ Webinar experience: I've created, presented, and tech managed countless webinars.
✓ Web experience: I can go into your website’s backend to identify and fix any problems before your visitors even notice.
✓ Troubleshooting: If I don’t have the answer to your tech problem, I won’t rest until I find it!

Still unsure? Check out what some of our clients say about our technical support services!

Carter Oosterhouse"Working with Jennie has streamlined our company and easily made us more efficient. It’s always important for me to let the professionals do what they do best and get out of the way. Jennie has instilled a trust factor for our company, which lets us put our focus in other areas."

CARTER OOSTERHOUSE is one of America’s most recognized lifestyle experts. Having carried many popular television series ranging from Trading Spaces and Red and Hot & Green to Million Dollar Rooms and Celebrity Motor Homes. Most recently, Carter played host to FYI’s Rowhouse Showdown and will be co-hosting ABC’s hit primetime series, The Great Christmas Light Fight.

“Jennie’s digital marketing experience, combined with her excellent organizational skills, is a win-win for any small business. In fact, her social media efforts resulted in a 280% increase in email signups for my website!”

JULIE REVELANT is a health journalist and healthy school lunch advocate who teaches parents how to raise healthy kids who crave healthy food.

Fran Bishop Headshot"Jennie brought us fresh new marketing ideas to keep things moving and looking good on social media and the web. Her process is efficient, quick, and turn-key. Now, people understand exactly what we do and HOW WELL we do it before coming to the website. It's no longer an uphill battle to make a sale. Jennie's excellent eye for detail and content support is, no doubt, a key driver for this outcome.

FRAN BISHOP of Aerobodies helps companies maximize their profits and strategic investments in human performance programs and wellness facilities.

“I am blown away. I seriously wanted to cry when I saw what an amazing job Jennie did for me (and for my clients) in such a short time. All of the content was fantastic, with no further edits required. ‘Thank you’ isn’t sufficient. I’m truly impressed and so grateful I found her.”

CHRISTINE HAKKOLA of Build Your Private Practice teaches therapists and counselors the precise steps to launch their private practice, attract dedicated clients, and simplify their business operation to create ease, flexibility, and financial security.

“I am so happy I hired Jennie! She’s a genius at what she does, allowing me to focus on what I’m good at, the fun, creative parts of being an entrepreneur. Every time I slide a task off my plate onto Jennie’s, she gets it done so quickly and efficiently that I’ve increased my own momentum. As a result, things are finally taking off in my business!"

SUMMER TURNER helps introverted womanpreneurs who want a life and business of ease in flow in spiritual, personal, and financial alignment.

“Jennie is my secret sauce! The startup phase of my new business was overwhelming me. I knew I needed a social media presence but did not know where to start or have the time to maintain it. Jennie has been awesome to work with! She created a wonderful digital presence for me online through my blog, Facebook, and Twitter. She keeps everything planned, scheduled, and maintained. I am amazed at how well she has gotten to know me and my business. She’s even able to write in “my voice”. Whenever I have had a few ideas I’d like to incorporate into my site, she would integrate them beautifully. This has been a huge help to me and allows me to serve my clients better and work on growing my business.”

STEPHANIE KATHERINE is a guide and mentor who empowers and provides ongoing support and guidance to set goals and make sustainable changes that improve health and happiness.

“Jennie is a dream to work with – proactive, responsive, and diligent! Her work is top-notch, and I’m grateful to her for all the help she gives me! Thanks to her contributions to my business, I have been able to double my revenue and better serve my clients.”

JENNIFER BROWN of Successful Culture International is a business-focused human resources leader who knows that a business is only as strong as its people. Her goal is to provide thoughtful, specialized, and appropriate business solutions to challenging HR, leadership and organizational development issues.

Ready to get started?

or call