Is there anything worse than having a bad customer service experience during the holidays? The holidays are packed with stressful situations. You need to get everything at work finished before the holidays start. You need to buy presents. You need to decorate. And you need to go to all of those wonderful social occasions you’re invited to! Earlier this week, I got a quick reminder of how important good customer service is over the holidays. I had ordered a very special holiday gift for my husband that was supposed to arrive on Monday. Wednesday morning, two days later, I awoke…
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Tis the season… to be ridiculously stressed out! The holidays can come at you fast, sometimes too fast for you to get everything done in time. Your usual workload is often augmented by extra holiday-related tasks, and not just at your small business. There is decorating, cooking, gift shopping… That kind of stress can build up! If you have limited staff at work, or if it is just you, getting a little extra holiday help can be useful. But it can cost too much to hire and train new employees just for the holiday season. Enter an experienced virtual assistant!…
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It is no coincidence that you see an explosion of advertising around the holiday season. No matter what the industry, the winter holidays are a time when wallets tend to open just a little bit easier than the rest of the year. As a small business owner, you want to take advantage of the spirit of the season by putting your brand’s best foot forward. Here are a few ways that you can give your brand a boost before the new year! #1: Outsource Frequent Tasks Time is money, and as a small business owner, you probably don’t have much…
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Time flies. To me, it feels like the year just got started, but now we are rapidly approaching the end of it. With Thanksgiving in just a few weeks, you can soon expect to see holiday decorations everywhere, with “Jingle Bell Rock” playing every time you walk into a mall. Between the chaos of the holidays and the end of year work crunch, you might be worried that you won’t be able to find the time to spend with your family and friends, let alone make time for a winter vacation. The last thing you want to do is get…
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