We Have Big Plans for 2020!

By Jennie Lyon / December 17, 2019

Do you already have exciting plans in place for your small business in 2020? One of the smartest things you can do as a small business owner is to always think about the future. You should constantly have something on the horizon. Whether it’s planning a webinar, starting a podcast, developing a new product or service, or building a spectacular website. It also can make for the perfect time to completely revamp your brand. And as we’ve almost reached the end of 2019, I’ve started to put some real thought into the services that I’m going to be offering you…

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How a Virtual Assistant Can Help Create Your Business Plan for the New Year

By Jennie Lyon / December 10, 2019

When did you last take a look at your business plan? One of the smartest things that a small business owner can do is create a yearly business plan. It’s an invaluable resource that helps them lay out their goals, challenges, and growth for the upcoming year. Whenever you feel like you are going off-course, you can always refer to the “north star” of your business plan! The only problem with creating a business plan is that it takes time. And around the holidays, time is the last thing you have (unless you have a virtual assistant)! You’re running around…

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Do you Have an Entrepreneur Emergency Survival Kit?

By Jennie / December 3, 2019

Want to know the worst feeling in the world when you’re a small business owner creating a sense of emergency? It’s when you feel the first inklings that you’re getting sick. You know the signs. Sleep the night before may not happen. Your energy is running dry, or you get a tickle in the back of your throat. You think, “I’m getting sick. I can’t afford to get sick! I have too much to do this week!!!” As a small business owner, it’s not unusual that everything is on your shoulders. Your customer service, marketing, daily tasks, sales, EVERYTHING goes…

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Website Down? Never with Maintenance Help!

By Jennie Lyon / November 26, 2019

Here is the funny thing about technology. It works until it doesn’t. There are few things more frustrating than going on Facebook, Twitter, or YouTube, only to discover that you can’t reach the website. You wonder if the problem is with your internet connection or their servers. So, you unplug your router, trying to reset everything, and it inevitably doesn’t work. So, you’re left annoyed. And that’s all it is: annoying. But what if the thing that was down was an essential part of your business? When your website goes down, not only does it appear to send a terrible…

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Would you Build Your Own House or Hire a Pro? The Same Goes for Your Website!

By Jennie Lyon / November 19, 2019

Let’s do a thought exercise! Imagine that you’ve outgrown your old home. You lived there for years and loved it, but it no longer suits your needs. To build something a bit bigger with more amenities is needed. You want it to look even better than your old home, with beautiful landscaping and an inviting facade.  So, you have two choices. One, you could go with a professional construction company that will build you the home of your dreams. A place that will suit your needs for years to come. Or two, you could go with Frank, a friend of…

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Testimonials are So Important!

By Jennie Lyon / November 11, 2019
Why testimonials are so important

Do you know why testimonials are so important? Say, you’re walking down the street and a bus passes with an ad on the side promoting the “best coffee ever,” do you believe it? In all likelihood, you probably instantly think “Pfft. What a load of bull!” This is one of the biggest problems facing advertisers nowadays. Countless people are so instinctively distrustful of marketing that they dismiss any claims made in ads as exaggerations or outright fabrications. Even if the product is genuinely the “best coffee ever,” the average person probably isn’t going to believe it until they try it…

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Hashtags 101: What They Are and How To Use Them

By Jennie Lyon / November 4, 2019

Do you know what a hashtag is? Or how to use them? Do you remember the very first time you heard the term “Hashtag?” Nowadays, if you are even slightly aware of social media, then you know what a hashtag is. Not only have they become a key component for getting your marketing message out on Twitter, Facebook, Instagram, and other social media platforms, but the word has even been added to the Oxford English Dictionary!  You may know what hashtags are, but do you know how to use them? Well, here is a quick primer that will explain everything…

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How to Build a Brand from Scratch

By Jennie Lyon / October 29, 2019
how-to-build-a-brand-from-scratch

How exactly do you go about building a brand for your new business? Over the last few weeks, we’ve been taking a look at the various aspects of brand building. This included the basics of branding, graphic design, and how to rescue a struggling brand. But you might be wondering, but how do I start building a brand from scratch? Well, help is on the way! What is a Brand? As I’ve said before, a brand is like a container that holds all of the assets, both tangible and intangible, of your business. Everything from your logo and color scheme…

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How to Revive a Struggling Brand

By Jennie Lyon / October 22, 2019

What happens when a brand gets a “bad name?” I consider a brand to be a container that holds everything about a business, both tangible and intangible. From logo to customer service to reputation, your brand encompasses all of the qualities that your customers think when they see the name of your company.  The problem happens when some of those qualities are less than desirable. Maybe in the early days of your business, your customer service needed a little more work. Or that your prices were just a little too high. After enough time, many of those negative qualities got…

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How Great Graphic Design Can Define Your Small Business Branding

By Jennie Lyon / October 15, 2019

When I’m working with a client to either create a new brand or reimagine their existing one, a common question I hear is, “What’s the difference between graphic design and branding?” Conflating the two is an easy mistake to make. After all, when people think of brands, they think of logos. Coca-Cola, McDonalds, Nike… All of these brands have logos that instantly identify them. At a glance, a customer knows everything about those businesses, just by seeing their logo. However, logos and other graphic components are only one part of branding. As I’ve said in the past, think of a…

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