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Client Onboarding Automation is the Key to Business Success!

By Jennie Lyon / July 30, 2019

For some small businesses, getting a new client is “Good news, bad news” time. The good news is that you have a new client! The bad news is that if you don’t have an automated onboarding system, it can be a massive headache.  There is the first consultation, the follow-ups, sending/signing the contract, convincing them of the importance of filling out their client information form, invoices, scheduling your kick off call, learning their habits and preferences… It’s a ton of work! Of course, you can make things go much smoother by streamlining your entire client onboarding sequence. And a big…

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It’s Time for a Mid-Year Business Plan Update!

By Jennie Lyon / July 9, 2019
Are You Going To Hit Your Annual Goals

Do you have a business plan? Something that I highly recommend all of my clients (and pretty much every entrepreneur) do is create a business plan at the beginning of the year. Spending the first week or so in January putting together a comprehensive business plan can pay off dividends for a small business through the new year. A business plan gives you a map, with goals and strategies that may help you confront the biggest challenges facing your business.  But here is the problem: plans change. Things change! Life happens! Maybe your business did even better than you expected…

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Put Me In Coach! Why Coaching Can Help Your Business Succeed!

By Jennie Lyon / January 28, 2019

Have you ever heard the old saying, “Those that can’t, teach?” Personally, I always thought that is absolutely ridiculous. It’s not just disrespectful to teachers, who sacrifice so much for their students, but it’s also just flat out wrong. There can be a similar perception about coaches in sports. “Those that can’t play, coach.” Again, ridiculous. The wealth of knowledge and experience that a talented coach can bring is incalculable. With their watchful and experienced eye, they can help shape an athlete or team into the best they can possibly be. That takes talent! Thankfully, there isn’t a negative perception…

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Content is Still King! 5 Pieces of Content You Should Be Sharing Online

By Jennie Lyon / June 26, 2018

Providing your customers with value is what business is all about, and that also goes for your advertising. No one wants to read dry, boring copy going on and on about how great your business is. Customers are far more savvy than that, they know how advertising sounds and they know to ignore it. The way you can connect with your customers today is with content. If you provide them with authentic, personality infused, valuable content, like blog posts, free downloads, email campaigns, etc, then you can sneak in under the advertising radar (stealthy selling, anyone?) by giving them what…

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How Efficient Organization is the Key to Small Business Growth

By Jennie Lyon / April 24, 2018

Who doesn’t love spring cleaning? It’s a chance to get rid of all the clutter, and the same could be said for your business. For a small business, organization is key. There are a ton of little tasks that can take up way too much of your time, quickly filling up your schedule and pulling you away from the work that only you can do. Well, it’s spring cleaning time, so hire a virtual assistant to help create systems that will set your business up for success! Administration & Client ManagementOne place where you can find a lot of unnecessary…

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Your Customers are Online – Is Your Marketing?

By Jennie Lyon / April 10, 2018
Your Customers are Online - Is Your Marketing?

When was the last time that you went to the mall? Didn’t it seem just a little emptier than it used to be? That’s because it is. eCommerce is quickly eating up much of the market share of big and small brick and mortar companies alike. If your business sells either products or services, you should be making a huge push online. By doing so, you will be able to reach so many customers that you otherwise would never have met. The Importance of a Digital Shopping CartIf you want to be able to make sales online, it needs to…

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How a Small Edge Over Your Competitors Can Make a Big Difference

By Jennie Lyon / February 27, 2018
How a small edge over your competitors can make a big difference

Do you have the edge? If you look back at the history of successful businesses, it is often just a single, tiny edge that made the difference between the winners and the losers. In many cases, that edge can simply be that you have more time to focus on the things that are important, leaving the small things in the hands of others. If you are an established business with a multitude of employees, this is easy. You can just delegate. If you are a small business with limited, if any, staff, then you might find yourself having to do…

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Business Planning 101: A Simple Checklist to Ensure Success

By Jennie Lyon / January 16, 2018
Business Planning 101: A Simple Checklist to Ensure Success

Do you have a comprehensive business plan? If you don’t have one in your drawer, you should get to work! I’m a big believer in planning ahead. A business plan can give you direction, something to aim towards throughout the year. If you already have a well-thought-out business plan, then the new year is a perfect time to update it with your new goals for the new year! If you are thinking about starting out on a new endeavor, then figuring out a plan for your proposed business is a must. Here is my personal updated 8-step process, along with…

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How to Plan for the Upcoming New Year: Looking Ahead at Success

By Jennie Lyon / December 27, 2017
How to Plan for the Upcoming New Year

The holidays are when everything can seem like it is spinning out of control for small businesses. Everyone wants to spend time with their family, but you still need to keep your customers happy while getting everything at the office finished by the end of the year. On top of all that, you should already be thinking ahead about the upcoming new year. By making some plans right now, you can get ahead of the game for your business and know exactly where you want to head starting January 1st. Here are a few ideas of things you can do…

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Looking Back On Your Year: What Business Lessons Did You Learn?

By Jennie Lyon / December 17, 2017
Looking Back on Your Year: What Business Lessons Did You Learn?

Boy, I remember my first few years of business… When I think back, I kind of cringe at some of the mistakes that I made in my first few years as a small business owner. Now, sixteen years later, I simply can’t believe that I ever made those silly errors. But the reason that I am still in business is because I learned from them. Every single mistake I ever made, I learned from. That’s how you make a small business thrive. December is the perfect time to take a good look back at your year, figure out what worked…

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