Your business website is your online storefront, and the first impression you offer visiting and prospective clients. Obviously, it’s of utmost importance that your site is one that invites clients to visit and one they enjoy returning to. Here are my essential elements to include in your small business website. Functional and Easy to Use Your website MUST be easy to navigate and use and, of course, needs to be fully functional. Your shopping carts need to work and be free of bugs, links need to work, and your contact forms must send messages to the right place. Additionally, if…
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As entrepreneurs, we put enormous amounts of time, energy, and money into creating and building our businesses and creating a positive brand reputation. So why does our business sometimes struggle or experience unexpected dry spells? If you’ve stopped receiving inquiries from prospects and repeat business from existing clients, your brand reputation may be to blame. Despite our hard work and daily toil, even one bad review or negative comment on a blog can prove very detrimental to our reputation. Brand Reputation is Important As amazing as it seems that one or two pieces of negative information online or via word…
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Posting at least one article a week to your business blog is a great way to build your expert reputation and engage your target market through professional insights and useful information about your business. Most small business owners have a wealth of knowledge and expertise to share with their clients about their industry and what they sell, but not everyone knows how to craft an engaging, relevant blog piece using this information. I love to write, and have partnered with many entrepreneurs and large businesses alike to create original content on a variety of topics (you can learn more about…
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Staying in touch with your clients via email marketing tools ensures that you are always top of mind. Email marketing includes every email sent to build a relationship with your audience. There are many ways that email marketing tools can help your small business maintain professional, profitable contact with clients. At Jennie Lyon Virtual Assistant Services, we are very familiar with a handful of great email marketing applications. The following are the 5 software we use when partnering with clients on email marketing. [Tweet “Email marketing includes every email sent to a customer or potential client.”] 1. MadMimi MadMimi is a…
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If your small business isn’t active on social networking sites, it should be! Active participation in social networking sites draws more traffic to your website, increases sales, deepens trust in your brand, and provides almost endless networking opportunities. Social networking is more than just Facebook; successful businesses also need professional, active profiles (that they post to at least once daily with a combination of visual content, text posts, conversational links, and referrals) on Twitter, LinkedIn, Google+, and Pinterest. Depending on your brand and client base, you may also consider accounts with Instagram and YouTube, as well. If you are not…
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Being organized, especially as a small business owner with a long to-do list, keeps your business productive, focused, and profitable—and keeps you sane. Spring is the perfect time of year to re-focus your energies and get your space and task list in order. Here are 6 great organization tips for your small business. 1. Use the CloudStoring documents in the cloud is a great way to protect them from computer crashes or viruses. Additionally, it’s a much cleaner, faster way to share files and information if you work with a virtual team. Applications to consider include Google Drive and Dropbox.…
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Determining your worth is important and empowering. All professionals should conduct salary research every year or two, and small business owners are no exception. Knowing what to charge for your time and services is important if you want to stay competitive and satisfied. Nailing down the numbers as an independent business owner, however, requires more steps and consideration than would be required of an in-house employee. Because you are your own boss, it can be difficult to objectively determine how much you should make. Additionally, small business owners have to consider more factors when determining what to charge than HR…
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When there is SO much to do that there’s barely enough time to do it in, we have an odd tendency to put off doing anything at all. Procrastination is tempting for many reasons: overwhelm, fear of failure, disorganization, or simply not knowing where to start. As an entrepreneur, it’s best to nip your procrastination habit in the bud before it derails your budding enterprise. Here are a few tools I’ve picked up that can help keep entrepreneurs from procrastinating. 1. Get OrganizedIf your workspace is a mess and pens, papers, and wires don’t have their own designated space, you…
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Like most women, you have probably heard that you can’t do it all—and you probably try to anyway. It is easy to run ragged trying to juggle your business, social life, family, and household. Remember, though, that you are your company’s most valuable asset! Successfully managing all aspects of your life requires balance and prioritizing self-care. Healthy habits help us to be more effective in both business and life. When we are healthy and balanced, we can “do more”—and in less time (which is always the goal). Here are 5 healthy habits for women in business. 1. Healthy Diet and…
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More and more small businesses these days are home-based or physically scaled down, operating out of a small office with minimal equipment. Additionally, more businesses start with modest budgets and aim to cut overhead costs in order to develop into successful startups more quickly. Because small businesses still need a team to operate, the cost-effective, simple solution is to partner with a virtual team of workers instead of staffing an office with salaried employees, which requires a bigger office rental, bulkier payroll, and an HR department—to name a few things. Even though virtual support teams are non-traditional (though they are…
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