8 Ways to Grow Your Instagram Account This Month + 15 Free Graphics

By Jennie Lyon / March 7, 2017

For small businesses, Instagram represents an incredible opportunity to reach out to new potential clients. However, in order to successfully take advantage of what the app has to offer, you’re going to need to build up your follower list. Instagram is currently the hottest social media platform out there because it allows people to connect with more than just friends. Celebrities and companies are just as easy to access on Instagram as on Twitter, and the platform offers a lot more engagement than Facebook. The trick for small business owners is to grow their number of followers and turn them…

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How to Decide Which Social Media Platforms Your Business Should Use + Free Checklist

By Jennie Lyon / February 25, 2017

Social media gives a small business the opportunity to get noticed like nothing else before it in the world of advertising. Social media networks like Twitter, Facebook, and Instagram offer multiple ways to promote your business. Free options abound, like posting status updates and photos for your followers to see, and if you’ve made them really compelling, share them with their followers. Social media platforms also represent one of the most effective places to spend your advertising budget, thanks to their sophisticated targeting algorithms. I always recommend making social media marketing a pillar of any small business’ plans for attracting…

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4 Steps to Creating a Successful Marketing Strategy

By Jennie Lyon / February 21, 2017

For entrepreneurs who own a small business, a marketing strategy has to be successfully developed and implemented in-house. We don’t have the luxury of being able to hire marketing firms or often even have an entire team at our disposal for marketing our business! However, with the right components, a marketing strategy for a small business can be very successful. [Tweet “A good marketing strategy can provide fast growth with little monetary investment.”] As a long-time, successful small business owner who does her own marketing and develops marketing campaigns for clients, I’ve learned a lot about what you should focus…

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How to Build Your Email List in 7 Simple Steps

By Jennie Lyon / February 7, 2017

For a small business, building up a large mailing list of people interested in your products and services is one of the best marketing tactics you can invest your time in. An email list can consist of current and previous clients, but the majority of it should be made up of prospective clients. Email marketing is one of the most effective ways of reaching a targeted audience, because potential clients will only sign up if they’re interested in something you’re offering. [Tweet “For small businesses, email marketing is a high-impact, low-cost way of getting your message heard.”] I know when…

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How to Build Your Business with Great Client Care

By Jennie Lyon / February 7, 2017

Clients are the single biggest determining factor in the success of your small business, so you need to show them how valued they are. Your client care approach should focus on both attracting new clients, and retaining current ones for repeat business. In order to grow your business, you’ll need to make clients happy so they’ll return to work with you again, and so they’ll recommend you to their colleagues. [Tweet “Determine what you need from your client care system and implement technology that will provide it.”] I know that most of my clients find Jennie Lyon Virtual Assistant Services…

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How to Get More Ideal Clients to Your Website

By Jennie Lyon / January 31, 2017

Attracting new clients is essential for the success of all small businesses, and the majority of new clients you get will find you online first. That means your business needs to have a strong online presence, starting with its website. As someone who runs a business entirely online, I can guarantee this makes a difference! Think of your website as the “store window” of your online business. It needs to be attractive, up-to-date, and interesting enough to draw potential clients in to engage with your business on a deeper level. [Tweet “Not attracting the right kinds of clients? Your website…

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7 Steps to Automating Your Client Onboarding + Free Checklist

By Jennie Lyon / January 24, 2017

Onboarding new clients is one of the most time-consuming and important tasks for any small business. Ideally, your onboarding system should run smoothly and leave clients feeling taken care of, but in the messiness of real life, that doesn’t always happen. I find that the best way to manage onboarding successfully is to automate as much of the process as possible. Of course, you still need to give the prospects and new clients your personal time and attention! However, if you can leave all the details to be dealt with according to a set of basic procedures, it frees up…

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End of Year Assessment: How to Improve Your Work-Life Balance in the Coming Year

By Jennie Lyon / December 13, 2016

At this busy time of year, the idea of work-life balance can seem almost laughable, especially for anyone who runs a small business. With seemingly endless tasks popping up, parties, family commitments, and more, the last weeks of the year are difficult to prepare for. However, taking space from your work is important, more so now than at any other time of year. Because so many others—including business owners and many of your own clients—take time away from the office during December, they’ll be more understanding than you’d expect when you let them know you’ll be taking a week or…

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It’s Almost a New Year: Build Your Virtual Team Now

By Jennie Lyon / November 29, 2016

Do you have the right team in place to support your business? Your goals probably involve the growth of your business, taking on new clients, expanding your services or product line, tackling more and larger projects, etc. No small business owner wants to get stuck in a rut or have their business stagnate. However, growth means more work. A lot of small business owners view hiring an additional person to work on their business as a scary prospect. They worry about paying a salary, whether their need for support will remain consistent enough to warrant the commitment of a new…

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Gratitude: What are You Thankful for in Your Business?

By Jennie Lyon / November 22, 2016

It’s Thanksgiving week, which means it’s a good time to focus on the things in our lives that we’re grateful for. Owning and running a small business can sometimes be challenging or draining, but there are so many wonderful things about it that make the trials worthwhile. I always try to remember to think on all the parts of running my own business that fill me with gratitude and appreciation for the work I do and the people I work with. Especially around holiday time, when the themes of thankfulness and love are so prevalent, I find it makes me happy…

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